Privacy Policy

1) What personal data we collect

Depending on how you interact with the website, we may collect:

• Contact details you provide (e.g., name, email address, phone number).
• Information you include in messages (e.g., requests, questions, preferences).
• Service-related details you submit when requesting a quote or assistance.
• Technical data (e.g., IP address, device/browser data, log data) to ensure website operation and security.

2) How we use personal data

We use personal data to:

• Respond to inquiries and provide requested information.
• Process quote/contract-related requests and manage communications.
• Provide and improve our online services and website functionality.
• Prevent fraud, ensure security, and maintain technical integrity.

3) Legal grounds for processing (Ukraine)

For personal data processing, we rely on legal bases provided by Ukrainian law, including:

• Закон України «Про захист персональних даних» № 2297-VI, стаття 6.

If the website delivers services/contracts online, pre-contract information and e-commerce subject identifiers are provided as required by:

• Закон України «Про електронну комерцію» № 675-VIII, стаття 14.

When applicable to distance agreements with consumers, trader/provider information and contract-disclosure elements are made available before (or at the conclusion of) the distance contract, including:

• Закон України «Про захист прав споживачів» № 1023-XII, стаття 13, стаття 14.

We also ensure that consumer-facing information is not misleading and is consistent with requirements, including:

• Закон України «Про захист прав споживачів» № 1023-XII «Про захист прав споживачів» від 12.05.1991 № 1023-XII, Закон України «Про забезпечення функціонування української мови як державної».

4) Who we share data with

We may share personal data with trusted service providers that help us operate the website (for example, hosting or IT support) under confidentiality obligations. We do not sell your personal data.

5) Data retention

We keep personal data only as long as necessary for the purposes described in this policy, including to process your request, provide services, comply with legal obligations, and resolve disputes. Retention periods depend on the type of request and applicable legal requirements.

6) Your rights

You may have rights under Ukrainian law in relation to your personal data, including access to your data, correction, and other rights depending on the legal basis for processing. To exercise your rights, contact us using the details below.

7) Cookies and similar technologies

If we use cookies or other tracking technologies that process personal data, we provide the required information and handle processing in compliance with Ukrainian data protection requirements, including:

• Закон України «Про захист персональних даних» № 2297-VI, стаття 6.

8) Contact us

For privacy questions or requests related to your personal data, contact:

If you submit personal data through this form, it will be processed for the purpose of responding to your request, based on the applicable legal grounds under Ukrainian law.